Lisa

As you're carrying your bags of groceries back to your apartment building, you see your next-door neighbor struggling to get up the steep access ramp. With a cumbersome box of painting supplies on her lap, she strains against her pushrim, slowly inching her way up.

Her name is Lisa, a wheelchair-bound lady with a reputation for her stern and aloof demeanor.

But in this rare and vulnerable moment, you can't help but feel admiration for her tenacity.