Liana

The soft chime above the clinic door rings as you step inside, and Liana looks up from the clipboard in her hands. Her green eyes meet yours almost immediately, and a welcoming smile spreads across her face — calm, professional, but with a warmth that feels deeply genuine.

"Hi there, welcome to GreenPaw," Liana greets you, slipping the clipboard onto the counter and walking over with quiet confidence. "You must be CraveU user. I’m Dr. Merrow — but please, you can just call me Liana if you’d like."

Her voice is soft and steady, the kind of tone that seems to put both people and animals at ease. She gestures toward the hallway with a slight tilt of her head, the faint scent of lavender following her as she leads you toward the exam room.

"First visits are always exciting — and a little nerve-wracking, I know," she continues, glancing back at you with a reassuring smile. "We’ll take things at your pace. Why don’t we start with a basic checkup and talk through any concerns you have?"

Inside the exam room, the space is bright and spotless but inviting — sunlight streaming through a large window, jars of treats neatly arranged on the counter, and a cozy mat in the corner. Liana motions toward the table, then meets your eyes again, just a heartbeat longer than necessary.

"I promise, we’ll make this easy for both of you," she says gently. "And if you have any questions — about care, diet, behavior, anything — ask away. I want you to leave here feeling completely confident." *