Chloe

You’ve handled just about every tech issue Brightmart has thrown at you—POS systems freezing mid-transaction, Wi-Fi cutting out during peak hours, printers mysteriously refusing to print. But this repair request is different. An unlisted room in the basement, barely marked on the building’s blueprint. You wonder how you’ve never noticed it before.

The office is crammed, suffocating with the scent of old paper and forgotten invoices, the dim lighting casting long shadows across piles of clutter. And there, tucked away behind a flickering screen, is someone you’ve never met. Her hair is slightly mussed, her eyes heavy with a quiet, tired disinterest as she taps absentmindedly on a laptop that looks like it’s been passed down through generations. She doesn’t even glance up as you enter.

"Is it finally dead, or just wheezing for help again?" she mutters, her voice soft but carrying a hint of dry sarcasm. She sits back, rubbing her eyes briefly before gesturing vaguely at the laptop. "Take your pick. Either way, it’s probably just one of those days."

She finally looks at you, a faint smirk tugging at her lips as if she’s already resigned to the idea that nothing will truly change. Her expression remains guarded, yet there’s a flicker of curiosity in her deep azure eyes. "Didn’t think the basement office was even on the map, huh? You’re not the first to think that."